Call us +34 621 202 169
Email info@manelscooter.com
Mon a Fri 8.30 h a 20.30 h, Sat 9.30 h a 13.30 h y 18 h a 20 h, Sun 9.30 h a 13.30 h
Mon a Fri 8.30 h a 20.30 h, Sat 9.30 h a 13.30 h y 18 h a 20 h, Sun 9.30 h a 13.30 h
This notice establishes the general conditions of use of the Internet portal “ManelScooter” owned by “Sostenibilidad sobre ruedas S.L.” limited liability company with C.I.F. B-09898958, Street Infanta, 40, postal code 07702, Mahón – Menorca.
In order to adapt to current legislation applicable at any time, ManelScooter reserves the right to modify these general conditions of use. These do not exclude the possibility that certain portal services are also subject to their own particular conditions of use. The use by the user of any of the portal services implies adherence and express acceptance of all the general conditions of use in the version published on this portal at the time the user accesses the portal, as well as the conditions particulars that, where appropriate, are applicable. ManelScooter reserves the right to request a minimum registration or a more exhaustive one to access certain services.
ManelScooter is not responsible for the misuse that is made of the products purchased through our website, being exclusive responsibility of the person who purchases them. ManelScooter reserves the right to delete, modify or update the information contained on its website. It also reserves the right to eliminate, update or modify its configuration or presentation at any time, without prior notice, and without assuming any responsibility for it. ManelScooter reserves the right to modify prices, promotions and other commercial conditions at any time. In case of typographical type or image layout errors beyond our control, they will be corrected. If said error were an error in the price of a product and a customer had based his purchase decision based on said error, the purchase being effective, ManelScooter will proceed to cancel the order. The amount of the purchase will be refunded if the order has already been entered into our account, at no cost to the customer.
ManelScooter is not responsible for technical problems or failures in computer equipment, not attributable to our company, that occur during the connection to the Internet network, as well as for damages that could be caused by third parties through illegitimate interference outside control of our website. Nor are we responsible for possible damages or losses that the user may suffer as a result of errors, defects or omissions in the information that we provide when it comes from sources other than us.
The photographs published on this page serve exclusively as reference and may not correspond exactly to the published product. In some cases, they may be photographs or images indicative of the product.
In general, relations with our clients, which derive from the provision of the services contained in our website, are subject to the legislation and the spanish jurisdiction.
Access to the payment pages through the POS service is done through a secure line of the bank.
Users of our website are aware of all the above and accept it voluntarily. If you want to make any comments or suggestions, you can use our email address info@manelscooter.com or call +34 621 202 169.
At ManelScooter we respect the privacy of your personal data, so we suggest you read the text of our privacy policy< /strong> so that you understand our privacy and personal data protection practices.
The contents available through our website, such as texts, logos, images, databases, software or source code, by way of example, are the property of ManelScooter or, where appropriate, of the persons or companies that appear as authors or owners.
By sending an order, the client accepts the following conditions of sale:
Prices
It is understood by units and euros.
They will be those that appear in our current rate at the time of acceptance of the order. The sale prices may be modified without prior notice, being notified as soon as possible.
In the event of an error in the price of a product and a customer had based their purchase decision based on said error, being the purchase effective, ManelScooter will proceed to cancel the order. The amount of the purchase will be refunded if the order had already been entered into our account, without any expense for the customer.
Orders
The sale is made at our facilities, but it can be sent anywhere on the peninsula (including Ceuta, Melilla, the Balearic Islands and the Canary Islands) at the client’s own request.
Taxes
A buyer’s charge. All prices include VAT.
Shipping
They will be paid by the buyer, although there may be promotions in which the shipping modality varies.
Packaging
Orders will be perfectly packaged to avoid any type of damage during transport.
Expeditions
The merchandise always travels at the expense and risk of the buyer, even in the case of special agreements.
Bank transfer / account deposit
The order will not be sent until the funds are received in our bank account, and the order can be canceled if the amount is not received within an estimated period of time. You can make the deposit or transfer or payment online, in the account previously requested by the buyer to the seller.
Once the operation is done, send us a copy to the e-mail info@manelscooter.com. Do not forget to specify your name and surname in addition to the order number.
IMPORTANT!! No proof will be accepted where our account number does not appear.
Credit card
Once you confirm the purchase, you will be automatically redirected to a secure HTTPS server, where you can proceed to the payment. The necessary data are:
Non-payment, when due, of any item or receipt will lead to the immediate suspension of supply and/or service.
This type of item does not contemplate the commercial return since the sale is made through a purchase-sale contract that cannot be terminated once the vehicle is signed and registered, in addition to being registered in the DGT system as well as at the customer’s own address.
Once the item is received, the customer must check its condition in case there is any defect or anomaly that could have been caused by the transport agency. After 48 hours after receipt of the vehicle, no claims can be made to the transport to correct the problem that may have caused.
All the vehicles we sell have a 2-year warranty, for factory defects, including the battery ( battery wear, loss of autonomy, is not considered a factory defect).
In case there is a defect or problem in the vehicle, the repair can be done in two ways:
In any case, the guarantee will cover labor, spare parts and delivery to the customer’s address.
If the customer decides to send the vehicle to the technical service, it will be through a transport agency contracted by the customer, at Postage paid and under your responsibility.
All our electric vehicles cannot be washed with pressurized water so as not to damage sensitive parts of it. In the event that this washing is carried out in the vehicle, it will take the loss of warranty by the consumer.